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Dr. Divya L

Name Dr. Divya L
Designation Assistant Professor
Email – Id neeladivya@yahoo.com
Qualification M.COM, NET, PhD
No. of Publications 8
Educational Qualification: 
Sl.No Qualification/Programme Institution / University Year of Passed Out /Period
1 M.COM University of Mysore 2007
2 NET UGC 2010
3 Ph.D., University of Mysore 2017
Work Experience: 
Sl.No Institution Name / Employer Name Designation / Department Period
1 JSS College of Arts,  Commerce and Science , Mysore  Assistant Professor 2007-till date
Publications: 
Sl. No. Title Name of Journal Date of Publication Volume No./Issue No./Page No.
1 A study of students Preference and Brand loyalty towards Idea Cellular in Mysore City” Indian Journal of Commerce and Management Studies SEPTEMBER 2014 volume 5 issue 3 ISSN 2249-0310
2 “Service quality of cellular services: A case study” International Journal of Multidisciplinary Research and Development, NOVEMBER 2015 volume 2 issue 11 ISSN 2349-5979
3 “Service quality, Customer satisfaction and Loyalty: A study of AIRTEL service provider” International journal of research in Computer Application and Management, JANUARY 2016 volume 6 issue 1 ISSN 2231-1009
4 “A study of Cellular Subscribers Satisfaction at Nanjangud Taluk” “International Journal of Scientific Research and Management, JULY 2017 volume 5 issue 7 ISSN 23221-3418
5 “A STUDY OF CELLULAR SERVICES SELECTION CRITERIA IN H D KOTE TALUK” Excel India Publisher January 2018 ISBN 978-93-86724-35-9
6 Application of artificial intelligence in the payment system at shopping malls in Mysore city International journal of  Research and analytical review  April 2022 volume 9 issue 2 ISSN 2349-5138
7 A conceptual study on quality of work life and its dimensions  International journal of  Research and analytical review  May 2022 volume 9 issue 2 ISSN 2349-5138
8 Consumer perception towards electric two wheelers vehicles in southern karnataka  International journal for research in Engineering application and management  June 2022 volume 8 issue 3 ISSN 2454-9150
M.Phil / Ph.D Thesis: 
Sl.No Title Guide Name Institution Month/Year
1 A Study of Service Quality in Telecommunication sector in Mysore District Prof.B H Suresh DOS in Commerce, Manasa Ganagotri, Mysore Mysore university DOS in Commerce, Manasa Ganagotri, Mysore NOV- 2017
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Seminars/Conferences/Symposium/Workshops

Sl.No Name of the Conference /Seminar/Symposium/Workshop Type of Program Role Venue
1 Choice Based Credit System State Level Workshop Delegate UGC sponsored at JSS College of Arts, Commerce and Science, Ooty road, Mysore.
2 Orientation Programme   Delegate JSS College of Arts, Commerce Science, Ooty road, Mysore.
3 One day workshop on Cyber System   Delegate PG department of social work and department of Computer Science, JSS College of Arts, Commerce and Science, Ooty road, Mysore.
4 “Moving towards e- Education using Open Source Software” – Attended   Delegate UGC Sponsered two day state level workshop, conducted by the Department of Library in co- operation with the IT for change, Bengluru, organized by ST.Philomena’s College (Autonomous), Bannimantap, Mysore – 570015.
5 Research data analysis using SPSS 16.0   Delegate computer center, University of Mysore Manassagangotri, Mysore 570006.
6 Insurance service in India – Trends Challenges State level seminar Delegate UGC sponsored at JSS College of Arts, Commerce and Science, Ooty road, Mysore – 25, organized by the Department of commerce in Association with Mysore Insurance Institute.
7 Application of SPSS in Research Data Analysis National level workshop Delegate SBRR Mahajana First Grade college Research Cell in collaboration with PG Department of Statistics university of Mysore, Mysuru Jayalakshmipurum,Mysore 570012
8 Data mining and knowledge Discovery” (DMKD-2014)” State level seminar Delegate UGC Sponsored organized by Department of Computer Science in association with CSI, Mysore at JSS college of Arts, Commerce and Science Ooty road, Mysore.
9 “Workshop on Questionnaire Design and Analysis” workshop Delegate Under the series Publish or Perish’ held at St.Philomena’s College, Mysore.
10 “Research Methodology and Data Analysis” Two-days National level workshop Delegate UGC sponsored at post-graduate department of Commerce, Teresian College, Mysore 570011.
11 ”Competence Building Initiatives” Orientation programme Delegate UGC assisted Organized by JSS College for Women(Autonomous) Saraswathipuram Mysore- 570009
12 “Promotion of Research in Colleges”   Delegate organized by JSS College of Arts, Commerce and Science, Ooty Road, Mysuru.
13 “Teaching and learning in the 21st century – student centric approach” orientation programme Delegate Organized by JSS College of Arts, Commerce and Science, Ooty road, Mysuru
14 “Insurance Education in India: Challenges and Opportunities” National seminar Delegate Department of studies in Commerce, University of Mysore Manasagangotri Mysuru, in association with Mysore Insurance Institute, Mysuru at BIMS Auditorium, Manasagangotri Mysuru.
15 “Using Blended MOOCs in Management Education” Faculty development program Delegate Indian Institute of Management Bangalore
16 Marketing in the Next Decade International Research Conference Presentation Organized by S P Mandali’s Prin L N welingkar Institute of Management Development and Research (We School, Bangalore)